High Quality Service

   To maintain high quality standards in work and provide qualified services for servicing users of the 1C:Enterprise system, a community of partners working under the single brand “1C:Franchising” has been created and is developing. 1C:Franchising is a network of independent enterprises that have received confirmation from the vendor that they provide quality automation services using the 1C:Enterprise system.

   A standard 1C:Franchisee quality system has been introduced among franchisee partners, which allows implementing companies to organize work in accordance with the international quality standard ISO 9001. Working with certified companies is a guarantee that the results of implementing 1C:Enterprise will meet your expectations.

   The modern technological platform “1C:Enterprise” provides ample opportunities for customizing the system to solve any industry-specific and specialized problems, adapting to the specifics of accounting at a particular enterprise and integrating the system with software and hardware from other manufacturers.

   More information about the implementation of ISO 9001 in the form of a quality management system program can be found on the 1C:CMK page.

Industry Solutions

   The industry specialization of franchisee firms provides a significant increase in the efficiency of their activities due to detailed familiarity with the subject area of specific industries and contributes to the emergence of configurations that maximally reflect the specifics of such a business. The partners' proven solutions are prepared in the form of standard production configurations for the 1C:Enterprise system and submitted for certification.

   After thorough testing to meet a specific set of requirements, such products receive a “Compatible! Software system 1C:Enterprise". Currently, there are already solutions for agricultural enterprises, budgetary and non-profit organizations, hotels, motor transport enterprises, public catering, planning, management accounting and financial analysis, for manufacturing enterprises, insurance organizations, construction, for trade in various types of goods (cars, medicines, alcohol, etc.) and connections with commercial equipment, special payroll and personnel records, as well as various utilities for 1C:Enterprise and solutions that provide additional service capabilities.

   Information about industry solutions that have passed certification is provided on the website solutions.1c.ru

Information and Technological Support

   1C:ITS agreements are the standard form of work between 1C:Franchisee partners and users of 1C:Enterprise solutions. On the one hand, there is an objective trend of constant development of accounting and changes in accounting legislation, on the other hand, the development of methodological and consulting materials on the organization of accounting is increasing. We believe that partners should supply not only programs, but also a system of knowledge on how to organize accounting and accounting technology.

   The 1C:ITS agreement includes both the 1C:ITS information system and 1C:ITS services.

   The 1C:ITS information system, available to official users of 1C:Enterprise since 2011, includes a library of methodological materials and consultations on working with 1C:Enterprise programs, as well as recommendations on accounting, tax and personnel records, which were prepared by methodologists and developers of standard solutions “1C:Enterprise” and comply with the accounting methodology in the programs. The information system is constantly available online on the website ITS.1C.EU.

   1C:ITS services, located in a single window of the 1C Portal portal.1c.ru, give users of 1C:Enterprise programs the opportunity to keep the program up to date, receive qualified technological and methodological support, and also expand the capabilities of the solution used.

   All this allows 1C:Franchisee companies to increase the efficiency and quality of subscription services for their clients, and for users to quickly receive updated releases, an up-to-date reference book with various methodological materials and useful service capabilities at their workplace.

Ethical Standards of 1C:Franchisee Network

• Treat customers, employees and other franchisees fairly and correctly;
• compete with other franchisees on quality, not price;
• train your own personnel and avoid poaching employees of other franchisees;
• maintain the business reputation of the 1C community and refrain from spreading negative information about other franchisees;
• serve only licensed software;
• do not use bulk email messages sent without the consent of the owner of the email address (spam).